NameRobot FAQ
Short and concise answers to all your questions regarding NameRobot!
General
Here we answer your general questions regarding NameRobot.
Account
Find out more about your NameRobot account!
- I forgot my login data. What do I do now?
- Will my stored words and my names still be there after I change my NameRobot membership (e.g. if my subscription expires)?
- Why didn't I receive an e-mail with an activation link?
- How can I delete my NameRobot account?
- What are the advantages of a premium membership with NameRobot?
- Why am I always being logged out of my account?
Tools
Find out more about NameRobot's online business naming tools: inspiration tools, intelligent name generators, business name checks, and more!
- Are tools and name generators the same thing?
- In Word Import, why are not all words entered transferred to the Word Depot?
- Is a domain always available when it is displayed as available in the Domain Check?
- If I try using a tool from the Name Factory, I receive a prompt to upgrade my NameRobot membership. What's going on there?
- Why do some words remain in a tool, even though I've deleted them from the Word Depot?
- Where do I find NameRobot's tools / name generators on the website?
- Why are some keywords shortened or changed in the tools?
- Upon entering the tools, a shopping cart window appears. How can I prevent this from happening?
- How can I find the results of the name checks?
- How do I find a name as quickly as possible?
Confidentiality
Find out more about how serious we take privacy and confidentiality at NameRobot!
Payment
Find out more about payment with NameRobot!
- Do I need to be registered with Paypal in order to use credit card payment?
- I completed my order but aborted my Paypal checkout and haven't paid yet. How can I complete my payment?
- How do I cancel my NameRobot Professional membership?
- Where can I download my invoice(s)?
- Which payment options does NameRobot offer?
- Is a coupon code also valid for a subscription?
- What is value added tax (VAT)?