NameRobot FAQ
Short and concise answers to all your questions regarding NameRobot!
Payment
Find out more about payment with NameRobot!
- What is value added tax (VAT)?
- Is a coupon code also valid for a subscription?
- Which payment options does NameRobot offer?
- Where can I download my invoice(s)?
- How do I cancel my NameRobot Professional membership?
- I completed my order but aborted my Paypal checkout and haven't paid yet. How can I complete my payment?
- Do I need to be registered with Paypal in order to use credit card payment?
Confidentiality
Find out more about how serious we take privacy and confidentiality at NameRobot!
Tools
Find out more about NameRobot's online business naming tools: inspiration tools, intelligent name generators, business name checks, and more!
- How do I find a name as quickly as possible?
- How can I find the results of the name checks?
- Upon entering the tools, a shopping cart window appears. How can I prevent this from happening?
- Why are some keywords shortened or changed in the tools?
- Where do I find NameRobot's tools / name generators on the website?
- Why do some words remain in a tool, even though I've deleted them from the Word Depot?
- If I try using a tool from the Name Factory, I receive a prompt to upgrade my NameRobot membership. What's going on there?
- Is a domain always available when it is displayed as available in the Domain Check?
- In Word Import, why are not all words entered transferred to the Word Depot?
- Are tools and name generators the same thing?
Account
Find out more about your NameRobot account!
- Why am I always being logged out of my account?
- What are the advantages of a premium membership with NameRobot?
- How can I delete my NameRobot account?
- Why didn't I receive an e-mail with an activation link?
- Will my stored words and my names still be there after I change my NameRobot membership (e.g. if my subscription expires)?
- I forgot my login data. What do I do now?
General
Here we answer your general questions regarding NameRobot.